There are a few light surface scratches, as you’d expect from minimal use, but the machine has been well cared for, regularly descaled, and maintained. It’s a fantastic machine that brews exceptional coffee, and it’s not getting the use. It comes with the original packaging, all included accessories, and I’ll include two Sage descalers. The machine has just been descaled, so it’s ready to go! If you’re looking for a high-quality coffee machine in near-new condition, this is a great opportunity. Feel free to reach out with any questions! This machine is priced as a steal, You will not be disappointed. Will be posted as soon as possible.